After being contacted by a recruiter I was ultimately interviewed for both an agency owner opportunity as well as a regional Sales Leader role. Having gone through both channels within the company my conclusion is that, despite State Farm being quite proud of their process, they don't recognize that it is entirely disconnected from the primary determinate of success in either role. These are largely relationship-based positions but the initial phases of the selection processes were done entirely without interaction with other people. The agency role started with a personality test that apparently has a 50% pass rate. I failed this despite a Sales Leader that has known me for years telling me that I'd be perfect for the role. The Sales Leader position interview started with an "on-demand video interview" where you are recording answers to questions being asked by the computer. It is such an awkward process and cannot possibly provide a reasonable understanding of how an individual would interact with others. While it may be an efficient process for the company, the experience told me that the company has likely gotten too big and is searching for efficiency over a connection with its people.