I applied online. The process took 2 months. I interviewed at State Farm (Newark, OH) in Jan 2023
Interview
First I applied and 1-2 days later I received an email stating they want me to answer recorded behavioral questions. After I passed that part,I was accepted for an interview. The phone interview was basically an offer, and explained the roles of the job. 10-12 weeks training process. I didnt hear back for a month after passing the behavoral questions.
Interview questions [1]
Question 1
Tell me about a time when you had an angry customer and how did you resolve the issue
I applied online. I interviewed at State Farm (Dunwoody, GA)
Interview
Virtual recorded interview is first after passing typing test. Second, interview is with an HR Rep. It is not a full interview but giving an over view of the position and expectations. After that is discussed, you are asked if the job is something you are still interested in. Offers are sent in writing.
I first received a 7 question hirevue video interview. I didn't hear back after 2 weeks so I responded with one of the emails with a follow up. A day later I received an email for "candidate conversation" which was very relaxed. After that I had an interview with two questions regarding claim processing and was offered the job the next day.
Interview questions [1]
Question 1
A question regarding how would I handle a claim where claimant was not providing documents for a claim.
Very simply. I went through a virtual interview. This was my first time doing one of these. The process was simple. I thought it was helpful in preparation for the real thing.