Customer Service Specialist applicants have rated the interview process at State Farm with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Service Specialist according to 3 Glassdoor interviews include:
Background check: 17%
Phone interview: 17%
Drug test: 17%
Other: 17%
One on one interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at State Farm (Lafayette, IN) in Nov 2022
Interview
Not face to face, instead I was given a question and had to record an answer, which made it extremely awkward and difficult, as you were limited to 2 recordings, so any mistakes were costly.
Interview questions [1]
Question 1
Describe a time where working with others did not go as planned? What did you do? How did you handle it?
I applied online. The process took 2 weeks. I interviewed at State Farm (Dunwoody, GA) in Feb 2023
Interview
I applied online and received a virtual 1 way interview request through HireVue. There were 6 questions in total. It took about 2 weeks for HR to reach out to me and extend an offer.
Interview questions [1]
Question 1
Tell me about a time when your dependability was challenged.
I applied in-person. I interviewed at State Farm (New York, NY) in May 2016
Interview
walked in to the office and asked if they were hiring.
Had an 45 minutes interview on the spot.
The agent had a lot of mind questions that didn't really have an answer but rather it depended on the way you looked a life itself.
Interview questions [1]
Question 1
He was mainly interested in knowing the individuals common sense level.