Claims Service Assistant applicants have rated the interview process at State Farm with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Service Assistant roles take an average of 26 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Claims Service Assistant according to 5 Glassdoor interviews include:
Group panel interview: 18%
Phone interview: 18%
Drug test: 14%
Personality test: 14%
Skills test: 14%
Background check: 11%
One on one interview: 7%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 2 weeks. I interviewed at State Farm (Johns Creek, GA) in Dec 2014
Interview
The interview process was initially an over the phone interview, followed by light computer work. The second process was a group interview. Very basic, easy to answer questions that were asked. Once approved, there was a drug test that needed to be taken.
Interview questions [1]
Question 1
What's your name?
Where are you from?
Where do you stay in proximity to this location?
What was your previous job?
Why do you want to work in insurance?
I applied online. I interviewed at State Farm (Tigard, OR)
Interview
Basic office duties and screening calls. Viewing documents and responding to requests from Claim Reps and customers. Managing the office fleet of vehicles. Greeting the public when they walked into the office
I applied online. The process took 3 months. I interviewed at State Farm (Aurora, ON) in Sep 2014
Interview
- Apply Online
- Complete an assessment test
- Complete a personality test
- Phone Screening and Interview
- Called to come in for an interview
- 2:1 Interview
- Offered position
- Background check
Interview questions [1]
Question 1
Can you provide a time where you had difficulty with a customer. What were your steps? what was the outcome?