Had an hour long interview in-person. They had several applicants interviewing at once - I was one of five in the waiting room. I interviewed with two styling team leads who manage stylists in the Pittsburgh area. In an email after scheduling my appointment, they had us create a Pinterest board of five items for a female client whose profile was provided to us. In the waiting area, they had us write a note for this "fix" that was approximately 850 characters. In the interview, I presented this "fix" and was asked follow up questions about what I would do if there was an item out of stock, why I picked what I did, etc. I have 6 years of retail experience in women's apparel, so I talked about that a lot throughout my interview. I have extensive training from two different clothing companies on fits, styles, and how to properly outfit them on clients. For that reason, I was surprised when I didn't get an offer. However - I had not yet used the service myself. That may have been looked upon as a negative. But, I did study their style profile, their blog, their videos about the position, and tried to find out about the company as much as I could. They asked a lot of STAR questions - the ones where you describe a specific Situation, Task, Action, and Results (STAR). They didn't really relate to my retail experience or styling, so I wasn't prepared for those. I did hear back within 48 hours that I was no longer being considered. When I asked for feedback so I could improve for the next time I applied, they replied that they didn't have any specific feedback. I emailed the two interviewers I had as well, but they did not email me back. ---- Six months later I did reapply for the position, was invited to interview for Men's Stylist, and DID get the position. In the between time, I had signed up for the service and gotten two "fixes." My fiance also signed up and received two fixes, so I was very familiar with the men's side as well. I think that definitely helped the second time around with interviews - I felt like seeing real examples of stylist notes helped me write my own. And, having experience on the client side helped me answer questions more extensively and ask more specific questions related to the role. I was also in a different place in my life - during my first interview, I was working a full-time job , as well as a part-time retail job I planned to replace the styling position with if I got it. The second time around, I only had a full-time job that was ending soon, so I would have the full-time to dedicate to the styling role. I'm not sure if that made a difference, but it's definitely worth noting.