Customer Service Representative applicants have rated the interview process at Stitch Fix with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 53.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Stitch Fix overall takes an average of 45 days.
Common stages of the interview process at Stitch Fix as a Customer Service Representative according to 8 Glassdoor interviews include:
Presentation: 25%
One on one interview: 21%
Phone interview: 17%
IQ intelligence test: 8%
Group panel interview: 8%
Skills test: 8%
Background check: 4%
Drug test: 4%
Personality test: 4%
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I applied online. I interviewed at Stitch Fix (Austin, TX) in Jan 2021
Interview
Lots of steps but overall positive. Everyone who spoke to me was nice, but it did feel excessive for a job that pays 18.03$ an hour with a word schedule of 4pm-10pm and they make you work weekends.
Interview questions [1]
Question 1
What experience do you have that would prepare you for this role
Hour long interview in two parts, the first a typical interview, the second part going over the written part of the application I'd submitted. Both interviewers were kind, easy going, very personable, and easy to talk to. Interviewing with them made me want to work for the company even more.
Interview questions [1]
Question 1
Previous experience, ability to meet goals and challenges and going over the questions from the written portion of the application were the main points.
The first part of the process was an emailed skills evaluation. Once that was reviewed and I moved on in the process, I was scheduled a 3 part interview with 3 different members of the team.
Interview questions [1]
Question 1
Talk about a time in which you had to work closely with someone who had different ideas than you and how did you adapt to that.