Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Stitch Fix

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Stitch Fix reviews | Stitch Fix jobs | Stitch Fix salaries | Stitch Fix benefits
      Stitch Fix interviewsStitch Fix Customer Experience Associate interviewsStitch Fix interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Experience Associate Interview

      Oct 22, 2015
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Stitch Fix (Austin, TX)

      Interview

      Applied via online app. Took 2+ weeks to get a response from a human. After that, was given less than 24 hours to fill out a writing prompt that was a response to common customer questions. Was invited to in person interview. Sat with employee and watched her answer customer questions. Was an interested experience. Then sat through a generic interview where two managers took notes and asked questions as they were written. Was told it'd take 3 weeks to get a response. Overall, my experience with Stitch Fix was a "meh" one. I found their process to be painstakingly slow, which is not common for this type of job, especially in Austin. If it wants to pose as a tech company, then they need to hire as if actually are one, which means quick turn around time on offers or declines. The employee I spoke with was critical of the company and said it was a boring and repetitive job with little opportunity for advancement. Not exactly what you want to hear as a candidate. From the start to the end of this process was 40 days. That really has me shaking my head.

      Interview questions [1]

      Question 1

      What's your definition of a good customer service experience?
      Answer question
      13