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      StockX

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      Customer Service Specialist Interview

      May 17, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at StockX

      Interview

      Applied online and heard back from the recruiter in about 1 week. Asked a few questions about why Stockx, and standard informational questions. Overall good phone interview. I was then sent a questionnaire the answer. Questions were based on the Stockx policy. I know know why these are questions we would know prior to working for the company. Sent my answers back never heard anything back from the recruiter.

      Interview questions [1]

      Question 1

      Why StockX?
      Answer question

      Other Customer Service Specialist Interview Reviews for StockX

      Customer Service Specialist Interview

      Jul 8, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at StockX

      Interview

      There was no interview. A recruiter reached out to me asking to schedule a phone call. I scheduled then spent a lot of time preparing for the call then never received one. I followed up shortly after to ask if we needed to reschedule. The recruiter claimed they called me but it did not go through. I do not have any missed calls during the time slot. He asked if I could confirm my number, which I did. I also provided a back up number and asked if we could reschedule. After a week, I received no response. Just an automated email informing me that they’ve moved on with other candidates. This was one of the most unprofessional interview experiences I’ve ever had.
      1

      StockX interviews FAQs

      • Candidates applying for Customer Service Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at StockX overall takes an average of 24 days.
      • Common stages of the interview process at StockX as a Customer Service Specialist according to 2 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Authenticator(28) ;
        2. Sneaker Authenticator(27) ;
        3. Software Engineer(25) ;
        4. Customer Service Representative(19) ;
        5. Senior Software Engineer(19) ;
        6. Operations Specialist(10) ;
        7. Quality Assurance(9) ;
        8. Customer Service(7) ;
        9. Operations(7) ;
        10. Customer Service Specialist(6) ;
        11. Manager(6) ;
        12. Operation Specialist(6) ;
        13. Team Leader(6) ;
        14. Quality Assurance Specialist(5) ;
        15. Human Resources(4) .


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    • Jobs at StockX

      31 jobs in United States
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      Creative Director
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      Creative Director
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      (Employer provided)
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