It was kind of long for a job like this. You interview with people you will never speak with outside of that interview. You do 3 or 4 interviews depending, they are very laid back.
There were multiple rounds with lots of questions pertaining to the role and business area. And also a couple exercises. Typical interview structure, and meeting multiple people on the team.
I applied online. I interviewed at StockX (Hong Kong) in Jul 2024
Interview
First the recruiter call to know better about you, then a written test which seems focus on the language abilities. last but not least, interview with line manager and supervisor.
Interview questions [1]
Question 1
Self introductions like hobbies, what do you know about StockX, and how do you handle conflict like if customer claim they have received fake items.
Customer Service Representative applicants have rated the interview process at StockX with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 52.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at StockX overall takes an average of 24 days.
Common stages of the interview process at StockX as a Customer Service Representative according to 9 Glassdoor interviews include:
Presentation: 20%
Group panel interview: 20%
Phone interview: 20%
Drug test: 20%
One on one interview: 13%
Background check: 7%
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