Service Desk Agent applicants have rated the interview process at Stony Brook University with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 78.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Stony Brook University as a Service Desk Agent according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Stony Brook University
Interview
SL1 positions are fast tracked. HR reviews resume and pushes potential candidates to interviews. There are two rounds of interviews. Decision comes after the second round of interviews. Response takes 1-2 weeks.
Interview questions [1]
Question 1
What is the most important aspect of customer service