You take a job assessment beforehand and if you do well enough they will contact you in order to do a virtual interview. After that they will let you know if you are hired.
Interview questions [1]
Question 1
Name a time when you had to go above and beyond with your customer service in order to help a customer?
We’re so glad to hear you’ve found your stride and accepted an offer with us! Thank you for sharing your experience with the assessment and interview process—we truly appreciate your feedback.