First step was a phone interview with a hiring manager. We spoke for about 15 minutes. She asked me general background info and why I was interested in the role. After assessing initial fit with the role she told me she would schedule a phone interview with Country Manager (I was applying for position in Melbourne, Australia. A few days later I had a 30 min phone interview with the head of the Melbourne office. Once again, the questions were all very general and related to my background, experience and interests. I was told that I would be contacted again for next steps. I was then contacted via email and asked to complete a written project that consisted of the following: (1) Write emails responses to 4 different customer inbound emails; (2) API debugging questions. I was given a snippet of a customer's code and asked to debug it, and then write a response to that customer to explain why they are experiencing trouble; (3) Account Priorization. Given a list of real customers and asked to choose only two to work on and asked to explain why. A week after I submitted the written project I was then invited to another round of interviews, this time via video conference. I had 4 interviews, back to back, 30 min each, which different members of the Melbourne Office. All were Account Managers / Sales roles. I then waited almost 3 weeks. I had another job offer which was pressing me to accept, which I did end up accepting. I wrote to Stripe before accepting the other offer and asked where I stood in the process, what came next, etc. But heard nothing back. I then received a rejection after I had already accepted the other job. Overall, the people were very nice. The hiring manager who was my main contact throughout the process was awesome. I enjoyed the process. I didn't get the job in the end, but even if I did, they would have let me known too late. The interview process is very rigorous and complete. The 4 interviews were divided by theme. The first one was related to general goals and metrics. The second one was a case study and was asked to walk through how I would go about deciding how well Stripe is doing with startups. The third interview was all about product. The fourth was all about how I would respond in common AM scenarios.