Was engaged via Linkedin by the in-house recruiter and actually really excited about the company and the role. Given how rapidly they are ramping up in this location, it was a logistical nightmare to find a time that worked for us both, so be patient. Once we finally connected it was all in all a standard recruitment call. They promptly arranged a VC with a team member in Dublin, which was then promptly followed up with a request create a call centre presentation and then promptly a subsequent face to face onsite interview. All very standard questions (other than the presentation) and up to the face to face was a seamless(ish) process. After a week ( I gave exemption to the lag as the last interviewer was travelling) , I hadn't heard any feedback (on the interviews or presentation) and had to follow up via email and then again mid-week with another chaser, only to be told I didn't have the role. Disappointing, naturally, however, should've taken the lack of contact as a negative sign and not got excited about the delay in notification as a positive. No feedback has yet been given (although requested). I am still a massive advocate for the company as it seems like a really exciting company to join and at a good time, so I would suggest you don’t get lulled into a false sense of security with the relaxed nature of the team - especially during the face to face interviews, whilst they are super amazing people, welcoming, warm and friendly, they no doubt, are still scrutinizing your every response and delivery. Also, they had just moved into their premises so were still figuring things out, the general access to the floor wasn't possible, the aircon wasn't working which made it super uncomfortable but it was realised midway through that it was off, the office/floor in itself it amazing and very calming all around. Suggest, spend time on the presentation, whilst they say only a few hours are needed, these guys are super intelligent and you will need at least a day or so (I spent nearly 2.5 days on mine trying to perfect it), run it by some friends and then scrap it and do it again. Be prepared for all sorts of questions during the interview - the standard questions based on the resume will be asked as well as some technical and situational questions. Whilst, they might be probing you for your best practice to help them resolve their teething problems (assumption here) , it’s also a good opportunity to really shine with strong examples.