Interview process consisted of - (3) 1:1 phone screens including a homework assignment/presentation in advance of traditional onsite loop with (5) people. After reading several fairly negative reviews and hearing from a friend who also went through the interview process for this role, I was still optimistic my experience would somehow be different. I cannot emphasize how badly I felt the process ran from nearly beginning to end. As a prospective candidate, you are treated quite poorly, asked to make a significant time investment of a project after two initial phone screens that again, you present via phone. While the recommended time suggests 2-3 hours, it hardly possible to do with at least double that time (if you're intending to put forth your best effort). With regard to the onsite, during one of the five interviews you are given another case study which is run like a verbal pop quiz. In each of the :30 sessions, the interviewers were completely scripted in the questions they asked, not conversational at all in nature, and seemingly concerned about not getting through their list of asks vs. paying attention to your answer to ask a thoughtful follow up or seem remotely engaged. Each also had a laptop open throughout each interview typing as much of my responses as possible making it difficult to connect, an important part of what good Account Managers do well. My final interview was with the hiring manager, or at least the person Recruiting had told me would be the hiring manager. Not only were they 15 minutes late to a 45 minute interview (hey, I'm understanding, things come up when you're client-facing) but no one came to check on me in the meantime. When it came time at the end to ask them questions, I wanted to know what their ideal candidate attributes are/to hear a bit about this person's management style only to have this person lackadaisically reveal that they were no longer even the hiring manager so did I even want them to answer? All this, and my schedule didn't even include the person that would be my potential boss nor the ultimate decision maker. More frustrating is that this would not have even been revealed to me without my probe. By this point, I had decided regardless of the offer, the culture revealed throughout the interview process was one that did not appeal to me. Though there are undoubtedly a lot of intelligent people working at Stripe, there are plenty of other companies with the same or better talent that run much more "human" recruiting processes. Ultimately, I was turned down for not having a "technical" enough skillset which in my view, could either be taught/trained (given the role is Account Management vs. PM) or have been evaluated easily enough as part of the aforementioned lengthy phone screen process and project work.