I applied through an employee referral. I interviewed at Stripe (Dublin, Dublin) in Aug 2020
Interview
Different levels including a panel interview. The HR consultant was very helpful through the process and clarified the need for each level. The panel took almost a day, but it was an exciting experience
There are many steps in the interview process.
1. The recruiter Screen
2. Operating principles screwing
3. Account plan review
4 Four Panel rounds virtual interview
Overall the whole process takes a month. I did not get the offer. It takes a lot of effort and time to get through each and it felt like I wasted a lot of time after I did not get the offer. But overall they would want you to read a lot of Stripe products and get deep into them.
Interview questions [1]
Question 1
The interview questions are little easy the first 2 rounds. Basic stories and presentations.
The last 4 panel round was little difficult. In technical round they will ask many questions Be prepared. The hiring Manger Round decides everything they will evaluate if fit as CSM. The case study is pretty easy but they ask a lot of questions on your each decision.
This company is definitely the worst interview experience I have ever had in my life. They put me through 6 interviews to ultimately reject at the end of a month long process.
Huge waste of time with pretentious people pretending to have a life outside of stripe.
It was a fast 15 minute chat with the HR. They didn't really delve deeper into my experience and just glossed over much of the role. It felt like they already had another candidate in mind and was just going through the process with me.
Customer Success Manager applicants have rated the interview process at Stripe with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 45.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 19 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Stripe overall takes an average of 26 days.
Common stages of the interview process at Stripe as a Customer Success Manager according to 10 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 21%
Presentation: 21%
Skills test: 17%
Personality test: 4%
Group panel interview: 4%
Other: 4%
Background check: 4%
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