Spoke with a recruiter for initial screen. Then I was scheduled to interview by phone with SunPower's CRM/BI Director on a Friday afternoon. While I was answering his questions, he continuously stated I answered his questions "perfectly". He was very complimentary about the depth and breadth of my answers. He mentioned he had interviewed other candidates who weren't able to answer his questions with the same level of expertise. At the end of the interview we talked about timing for me to start. He said he needed me there "as soon as possible". All I needed to do was interview by phone with his two team members. He made it sound like it was a mere formality.
After the weekend, I spoke on Monday evening with two of his team members. The first was the Salesforce Admin. He had been working there for about 6 years. He's also sharp and knows Salesforce well. My phone interview with him went extremely well.
Then I spoke with the Technical Architect. She was relatively new at SunPower. Her questions lacked direction and clarity. It seemed like she Googled some topics to discuss with me such as the definition of a Center of Excellence, and the steps of the Agile methodology. She became frustrated when I asked her to clarify one of her questions to me which was, "If we had to replace 1 million solar panels, what would you do?". She also asked me why I would want to be a Project Manager when I formerly served as a Director. I answered that I don't focus on titles, I focus on being part of a team and on our deliverables. She said she didn't need me to be there as a Director, that she wanted a Project Manger. I re-iterated that was the position for which I was interviewing, so we were in alignment. Although I thought the interview didn't go as well as it could have, sometimes those things happen. I apologized to her in case she was frustrated, but she said she "enjoyed our conversation".
I spent the next few days following up to get a status update, and was told later that week that although the Director liked me a lot, the feedback from his team members wasn't as positive so they were going to pass on me. That was shocking news, and it was the first time it's happened in 25 years of working in software.
I've been a Project Manager for 15 years, and I've been successfully managing Salesforce implementations for 5 years at over 10 companies. I've stood up two Salesforce Centers of Excellence that are still running as I left them.
I'm not sure what happened, nor why the Technical Architect had an issue with our interview, but I did see that a CRM Director's position was open at SunPower. Maybe she wanted that position and felt I'd be a threat for it, so she purposefully undermined my credibility for the PM position. C'est la vie.