SunTrust Customer Service Representative interview questions
Easy interview difficulty
Mostly positive interview experience
How others got an interview
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Interview search
11 interviews
SunTrust interviews FAQs
- Customer Service Representative applicants have rated the interview process at SunTrust with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at SunTrust overall takes an average of 18 days.
- Common stages of the interview process at SunTrust as a Customer Service Representative according to 11 Glassdoor interviews include:
Drug test: 22%
Background check: 18%
One on one interview: 16%
Phone interview: 14%
Skills test: 8%
Personality test: 6%
Group panel interview: 6%
Presentation: 4%
Other: 2%
IQ intelligence test: 2%
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