Loan Servicing Representative applicants have rated the interview process at SunTrust with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Loan Servicing Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SunTrust overall takes an average of 18 days.
Common stages of the interview process at SunTrust as a Loan Servicing Representative according to 1 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
There was an Automated phone interview (make sure to practice first) , then a phone interview with HR, lastly. A interview in person. Process lasted two weeks with a drug and background test.
Interview questions [1]
Question 1
Describe the difference between empathy and sympathy
I applied online. The process took 1 week. I interviewed at SunTrust (Orlando, FL) in Jan 2017
Interview
Had to go to a unlabeled building in Orlando on Chancellor Drive that was not branded with the SunTrust logo. The inside of the building was nice and cozy and the interview was very friendly.
Interview questions [1]
Question 1
They asked about a difficult situation faced at work and how I overcame.