I applied online. The process took 1 week. I interviewed at SunTrust (Richmond, VA) in Jun 2013
Interview
Applied to numerous positions online and received a call a day later. Spoke to multiple HR reps and had a group interview at HQ. Was called the next day to speak 1 on 1 with a branch manager closer to home. Received a call a couple days later with a verbal offer.
Interview questions [1]
Question 1
All were STAR based focusing on customer service. Indicate you have improved and gone out of your way to better understand the customer service principles. Show that you have been accountable for mistakes and corrected them at your own personal/financial sacrifice.
Interviewed with manager and the teller coordinator after receiving an assessment email and then a call from the TC. Interview process was fairly quick after that, was offered the job five days after the interview.
Asked a few questions such as why you chose them, strength, weakness, name a difficult experience and how you handled it. Interview flowed. They asked the basic interview questions. Prepare for your interview.
The process took 1+ week. I interviewed at SunTrust
Interview
The interview itself was great. It was maybe 30 to 40 minutes and I found out within a week that I got the position. The interviewer was like the distract manager and was personable.
Interview questions [1]
Question 1
What kind of obstacles did you face at your previous job?
Teller I applicants have rated the interview process at SunTrust with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller I roles take an average of 16 days to get hired, when considering 58 user submitted interviews for this role. To compare, the hiring process at SunTrust overall takes an average of 18 days.
Common stages of the interview process at SunTrust as a Teller I according to 58 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 21%
Drug test: 15%
Background check: 15%
Skills test: 13%
Personality test: 6%
Group panel interview: 4%
Presentation: 3%
IQ intelligence test: 1%
Other: 1%
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