Teller I applicants have rated the interview process at SunTrust with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller I roles take an average of 16 days to get hired, when considering 58 user submitted interviews for this role. To compare, the hiring process at SunTrust overall takes an average of 18 days.
Common stages of the interview process at SunTrust as a Teller I according to 58 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 21%
Drug test: 15%
Background check: 15%
Skills test: 13%
Personality test: 6%
Group panel interview: 4%
Presentation: 3%
IQ intelligence test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at SunTrust (Atlanta, GA) in Sep 2010
Interview
After applying an HR recruiter was in touch with me about a week or two later. She asked basic questions about my experience, nothing major. Set me up for an interview at one location close to home. Interview was one-on-one with the branch manager. Interview went great but that branch wanted someone with banking experience so the HR recruiter was back in touch with me and set up an interview for a location a little further from home but not too far away. Interviewed with branch manager and one other employee. Interview was great but same situation as first- they wanted someone with banking experience. At that point I felt like I was getting the runaround. My resume clearly showed that I had no previous banking experience- just experience working in retail sales. The HR recruiter contacted me again and set me up for a third interview. The interview this time was with the branch manager and the lead teller. The interview was held in the branch manager's office which was "different" from the previous two. The interview wasn't as professional as the previous two and it was very uptight feeling.
Interview questions [1]
Question 1
Most of the questions was easy and based on behavioral situations relating to customer service and cash handling.
Interviewed with manager and the teller coordinator after receiving an assessment email and then a call from the TC. Interview process was fairly quick after that, was offered the job five days after the interview.
Asked a few questions such as why you chose them, strength, weakness, name a difficult experience and how you handled it. Interview flowed. They asked the basic interview questions. Prepare for your interview.
The process took 1+ week. I interviewed at SunTrust
Interview
The interview itself was great. It was maybe 30 to 40 minutes and I found out within a week that I got the position. The interviewer was like the distract manager and was personable.
Interview questions [1]
Question 1
What kind of obstacles did you face at your previous job?