I applied for the job and took the teller test on Tuesday, June 23. Wednesday, the 24, I got a phone call from someone in MA to ask me a few questions, an unexpected phone interview. It lasted about 15 minutes, we discussed why I wanted the job and what pay I expected. I received an email on Thursday to schedule a face-to-face interview with the branch manager, and I scheduled it for that Friday (the 26). This interview went so well. I was with the branch manager and the lead teller (and another young man who was training for branch manager), and they asked me multiple questions about my experience. I was made to feel so comfortable and the manager's personality instantly eased my nerves. They told me that I was the best interview they had, and if things went well, I should be receiving a call that day or on Monday. On Monday, the 29, the branch manager called me and told me that everything was set, they had filed the paperwork with HR, and I should be hearing from them with an offer that day. Come Wednesday, I hadn't yet received a call, so I called the branch manager again and said he would talk to HR to get the ball rolling. Just today, July 6, I received a call from HR with an offer for Teller 2! With no previous teller experience, other than cashiering and supervising past retail jobs, I was very pleased with the position I was given. I am now awaiting an email to schedule my background check, drug test, and fingerprinting and I start 2 weeks from today.

I applied online. You have a teller assessment to take that’s an hour long but you gotta be patient with it so you can pass it. Got an email the next day from a recruiter and asked me to do an audio interview on their website. I’ve never done an interview like this before. They ask you some questions and you record your answers. You’re not talking to a person or the camera, but interacting with the website so it makes it less nerve-wrecking if you’re already nervous. The first 10 questions were pretty easy, basic yes or no questions about yourself, then the remaining 9 questions you gotta get more detailed. Asks you things about your past jobs, any banking experience, situational questions. After that I received another email from the recruiter about an in-person interview with the Branch Manager. The email tells you to prepare for role-playing but that didn’t happen at my interview. It lasted about 30 minutes, some situational questions similar to the virtual interview, some questions about experience. The interview went very well and he was very friendly. Later on that same day I was called back by the Branch Manager for a second interview the next day with the Area Manager. It was more of a get-to-know-you kind of interview, very easy going and lasted about 20 minutes. He was very friendly as well and I thought the interviews went great. A week later I received a call from the Branch Manager offering me a position for Universal Banker because I was overqualified. I have no prior banking experience but lots of customer service/retail/sales experience and they were impressed by my willingness to learn about financing. The position I was offered sounded like a great opportunity and better than I expected so I accepted. Before you start you take your fingerprint test, background test, and drug test, and they send you a bank security course to take on your own time.