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      SunTrust

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      Client Service Specialist Interview

      Oct 1, 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Other Client Service Specialist Interview Reviews for SunTrust

      Client Service Specialist Interview

      Feb 23, 2016
      Anonymous employee
      Richmond, VA
      Accepted offer
      Average interview

      Application

      I applied through an employee referral. I interviewed at SunTrust

      Interview

      Submit online application, then a phone interview with HR, followed by an interview with area team leads then a final interview with the branch manager, a background check and drug screening are required before the offer is finalized.

      Interview questions [1]

      Question 1

      Describe a time where I went above and beyond to help a client.
      Answer question
      4
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SunTrust (Richmond, VA)

      Interview

      General questions regarding sales experience and handling of difficult situations with clients. Interviewed with Branch Manager and Teller Coordinator. Total interview time was close to 1 hour. Overall, the interview process was smooth and the Recruiter kept me in the loop throughout the entire process.

      Interview questions [1]

      Question 1

      How do you go about engaging clients?
      1 Answer
      3

      Client Service Specialist Interview

      Dec 16, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at SunTrust in Dec 2015

      Interview

      Completed an interview over the phone that lasted roughly 30 minutes. Lots of situational questions. They wanted specific instances, not general answers. The recruiter does the interview, not anyone directly at the branch.

      Interview questions [1]

      Question 1

      Tell me about a time when a current course of action wasn't working and you had to suggest a different way of completing a task and how that turned out.
      Answer question
      4