The process is informal but very lengthy. The time required to navigate is partially due to their desire to be thorough and inclusive, but most of the time spent was simply waiting on someone to communicate or respond - in this job market - if you're in demand, you'll probably get another offer before you navigate their system. Their questions focused on your leadership style (at least for this position) but they clearly had some reservations about hiring military veterans. If you are one, be aware that they make certain uninformed assumptions and that you will need to address those concerns before you even get to the next interviewer.