Personal Technology Expert applicants have rated the interview process at Support.com with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Technology Expert roles take an average of 21 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Support.com overall takes an average of 12 days.
Common stages of the interview process at Support.com as a Personal Technology Expert according to 29 Glassdoor interviews include:
Phone interview: 26%
Skills test: 22%
Background check: 16%
Drug test: 9%
Presentation: 8%
One on one interview: 8%
Personality test: 7%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Interview questions [1]
Question 1
Q: Tell us about a time when you delivered excellent customer service.
I applied online. I interviewed at Support.com (Sunnyvale, CA) in Oct 2018
Interview
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Interview questions [1]
Question 1
Various questions regarding technology and troubleshooting
I applied online. The process took 4 weeks. I interviewed at Support.com (Orlando, FL) in Jun 2018
Interview
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Interview questions [1]
Question 1
Are you available to work on Weekends and Holidays?