I applied through an employee referral. The process took 3 weeks. I interviewed at SurveyMonkey (Dublin, Dublin) in Feb 2019
Interview
I was contacted by the recruiter in Canada and had a 15-min conversation over the phone.
It was agreed that I would have a 30-min conversation with a CustomOps manager from Dublin, which I did.
I made it to the next step, which was a 2-hour onsite interview at the office. I met three different people. I had a small written test.
I had another 30-min phone interview with a French CustomOp representative, to evaluate my level of French. I was offered to switch from applying to English-speaking Customer Engagement Representative to a French-speaking one.
Then I was I got a job offer.
I participated in multiple Zoom interviews with HR, employees, and managers, engaging in discussions about my skills, experience, and cultural fit. Each conversation provided valuable insights into the company’s values, expectations, and work environment, reinforcing my enthusiasm for the role.
I applied online. The process took 4 weeks. I interviewed at SurveyMonkey
Interview
First interview was a screen call, second interview was with the hiring manager and the last one was a round of 3 more interviews (about 1.5 hs)
The interview was average.
I applied through an employee referral. The process took 6 days. I interviewed at SurveyMonkey (Portland, OR) in Jun 2021
Interview
Interviewed with a recruiter, then a few days later interviewed with a manager. Then did a peer interview the next day. A few days later interviewed with the manager again and then the senior manager. The recruiter called me a few days later to let me know of their decision and we had been in contact via email the entire process.
Interview questions [1]
Question 1
I honestly don't remember the questions asked since it was over a year ago.
Customer Engagement Representative applicants have rated the interview process at SurveyMonkey with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Engagement Representative roles take an average of 37 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at SurveyMonkey overall takes an average of 24 days.
Common stages of the interview process at SurveyMonkey as a Customer Engagement Representative according to 4 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 23%
Group panel interview: 15%
Skills test: 15%
Background check: 8%
Drug test: 8%
Presentation: 8%
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