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      Sutherland

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      Sutherland interviewsSutherland Operations Manager interviewsSutherland interview
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      Operations Manager Interview

      Jul 26, 2016
      Anonymous employee
      Windsor, ON
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Sutherland (Windsor, ON) in Nov 2015

      Interview

      Online application. Spoke to 3 different recruiters for the same position. Each recruiter was not aware that I spoke to others until I told them. Each of them past me off to each other, until I approached the recruiting manager on site and booked an interview. Meet with the site director, account manager and recruiting manager. Interview went well I thought. Got a call from the account manager who openly admitted that my credentials intimidated him. Offered me a team manager position for half of my current salary. Site director reached out and added an extra $2500 annually. Stated she could not offer ops manager as she has to back account manager.

      Interview questions [1]

      Question 1

      1.explain how would you engage staff? 2. Explain how you would keep costs down?
      Answer question

      Other Operations Manager Interview Reviews for Sutherland

      Operations Manager Interview

      Oct 10, 2019
      Anonymous Interview Candidate
      Burgas
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Sutherland (Burgas) in Jul 2019

      Interview

      Giving more detailed info about the position and the company. Asking questions concerning my previous professional experience. The interview was in english. I received an answer within a week through the recruitment company who contacted me.

      Interview questions [1]

      Question 1

      How do you manage people, what is your style?
      Answer question

      Sutherland interviews FAQs

      • Operations Manager applicants have rated the interview process at Sutherland with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Operations Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
      • Common stages of the interview process at Sutherland as a Operations Manager according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(1346) ;
        2. Associate(581) ;
        3. Consultant(368) ;
        4. Customer Service Representative (CSR)(305) ;
        5. Customer Service Associate(266) ;
        6. Senior Associate(227) ;
        7. Technical Support(172) ;
        8. Associate Manager(163) ;
        9. Senior Consultant(125) ;
        10. Technical Support Engineer(124) ;
        11. Team Manager(122) ;
        12. Manager(103) ;
        13. Customer Service Agent(99) ;
        14. CSA - Customer Service Associate(94) ;
        15. Team Leader(79) .


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    • Jobs at Sutherland

      3 jobs in United States
      Senior Manager, Healthcare Payer Operations (Remote)
      Houston, TX
      ·
      $76K - $129K /yr
      (Glassdoor est.)
      View job
      Senior Manager, Healthcare Payer Operations (Remote)
      Houston, TX
      ·
      $76K - $129K /yr
      (Glassdoor est.)
      View job
      Assistant Manager - Talent Acquisition (Volume Hiring) | Clark
      Clark, NJ
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