Airbnb Customer Service Representative applicants have rated the interview process at Sutherland with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Airbnb Customer Service Representative roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Airbnb Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 18%
Group panel interview: 18%
Skills test: 18%
Presentation: 18%
One on one interview: 9%
IQ intelligence test: 9%
Phone interview: 9%
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I applied online. The process took 3 days. I interviewed at Sutherland (Houston, TX) in Aug 2021
Interview
Easy and comfortable but also a little nerve wrecking being on camera but nothing like intimidating as you were with other people and it was a group interview. Not a one on one which would have been more awkwars
I applied online. The process took 4 days. I interviewed at Sutherland (Las Vegas, NV) in Apr 2019
Interview
I applied through indeed, I believed they called me within a hour or so on a Tuesday. I scheduled my first interview for that Wednesday. I did a typing test, a multi tasking test and basic math test. The first interview was simple and straightforward the recruiter gives you a little synopsis about the job asks about your availability and asks “tell me about yourself.”(Side note: this could be a group interview, but it’s simple) I got scheduled for a 2nd interview for that week Friday and it was more so of a mini orientation. Just be very attentive and participate in everything and let your personality show you will definitely get the job.