Customer Support Representative applicants have rated the interview process at Sutherland with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Customer Support Representative according to 3 Glassdoor interviews include:
Phone interview: 18%
Skills test: 18%
Drug test: 18%
Presentation: 18%
Group panel interview: 9%
IQ intelligence test: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Sutherland (Chennai) in Sep 2017
Interview
The interview was quite easy as they would generally ask u to write abt a topic.
Once the written is done.. u will be called for hr interview and then it's over.
You will be called then for the final round.
Thanks
Interview questions [1]
Question 1
They would give a topic and ask u to write abt it.
I applied online. The process took 1 day. I interviewed at Sutherland (Hyderābād) in Apr 2024
Interview
It is a good experience especially for freshers as it will boost your confidence level even if you dont get the job. It is a good place to start for freshers
I applied through college or university. I interviewed at Sutherland
Interview
Sutherland had come to our campus for campus selections, where they had asked about interested candidates for voice process. They conducted JAM sessions and an English written test where after reviewing candidates, they called selected candidates for HR round on the same day in person.
Interview questions [1]
Question 1
What are your strengths and weaknesses?
Talk about Environmental pollution for one minute.
Why customer support Job?
I applied online. The process took 2 days. I interviewed at Sutherland (Dallas, TX) in Jun 2021
Interview
It was a very easy group interview, basically went over the job details. No situational questions were asked to where you would have to use the STAR method. Sign offer letter the same day.