Call Center Customer Service Representative applicants have rated the interview process at Sutherland with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Customer Service Representative roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Call Center Customer Service Representative according to 3 Glassdoor interviews include:
Skills test: 21%
Phone interview: 21%
One on one interview: 14%
Personality test: 14%
Background check: 14%
IQ intelligence test: 7%
Group panel interview: 7%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 days. I interviewed at Sutherland (Clark) in Sep 2022
Interview
The interviewer is very kind, nice and accommodating. Asked me some common questions and give chances for newbies. She is very accommodating. I really appreciate their kindness towards me. Highly recommend .
I applied through an employee referral. I interviewed at Sutherland
Interview
Its quite good. The interview went well and no dead air. We were interviewed by group and i was very nervous because I thought I may have same answered with others.
I applied through college or university. I interviewed at Sutherland (Coimbatore) in Jan 2022
Interview
An initial round where you have to type around 3000 words, Voice call and a GD round.. HR were so friendly and supportive .loved the interview process ...if you like call center jobs .