Sales Representative applicants have rated the interview process at Sutherland with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Representative roles take an average of 2 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Sales Representative according to 6 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Skills test: 17%
Drug test: 17%
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Pretty easy interview. It really wasn't hard at all. I am pretty sure they hire everyone who gets an interview based off my experience. My training class was full of people who have no business in sales. Seems like they just hire everybody and let the chips fall where they may. I was hired in the same group as 30+ people. Within two months only 7 of us were left.
Interview questions [1]
Question 1
Name a situation where you had to give great customer service.
I applied online. The process took 2 days. I interviewed at Sutherland (Windsor, ON) in Sep 2011
Interview
easy process consisted of 2 stages one computer based and one on one process.The computer was simple questions and typing. The questions were if you work in a fast paced environment how would you deal with it and stay on track. I answered by saying I would have a pen and paper and jot down things as i was going. it was simple and person interviewing was very kind.
The process took 1 day. I interviewed at Sutherland in Jan 2009
Interview
Applied on CareerBuilder, was contacted by phone to set up interview. After waiting a good half hour in the lobby, I proceeded to a pretty generic interview. Did some role play involving water sales. Asked about when I exceeded expectations for a previous employer. Discussed why I'd be the perfect candidate for the job.