I applied online. I interviewed at Sutter Health (Fort Smith, AR)
Interview
Easy interview on zoom. Had to reschedule, which was gonna problem. Received an offer a few days later after the interview. The pay is quite decent for my first time working from home.
I applied online. The process took 2 weeks. I interviewed at Sutter Health (Phoenix, AZ) in Jul 2025
Interview
Interview was fairly quick no more than 10 minutes. Brief overview of the job duties and respnsibilities. Standard question about work expereince, why you want to work for the company, computer software you are familiar with, situational questions. Reveived job offer same day a few hours after interview.
I interviewed at Sutter Health (California City, CA) in May 2025
Interview
The interview process was very professional, The questions are very direct and based on your previous experience and why you want to work for the company. My interviewer was very professional and detailed about the requirements and expectations.
Customer Service Representative applicants have rated the interview process at Sutter Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Sutter Health overall takes an average of 24 days.
Common stages of the interview process at Sutter Health as a Customer Service Representative according to 13 Glassdoor interviews include:
Drug test: 27%
One on one interview: 18%
Background check: 18%
Phone interview: 15%
Skills test: 12%
Personality test: 3%
Presentation: 3%
Group panel interview: 3%
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