Swift Transportation interview questions

Call with interview scheduled. Interviewed with 3 people. Answered questions about skills and goals, reason for applying and knowledge of industry. I was asked why I was in the area being I was from a different state. I was asked how to handle angry customers, how to take an account for an employee on vacation. I was asked about computer skills. I was asked how this career was rated to my prior jobs. I was asked if I had questions. I was told that because I had no prior trucking experience that I would have to be approved being this was an upper level position, not entry.