Is it hard to get hired as a Collections Specialist at Synchrony?

Collections Specialist applicants have rated the interview process at Synchrony with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Collections Specialist at Synchrony?

Candidates applying for Collections Specialist roles take an average of 36 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Synchrony overall takes an average of 23 days.

Where can I find Synchrony interview experiences by job title?

Customer Service Representative (315) ; Customer Service Representative (CSR) (89) ; Senior Analyst (59) ; Collections Representative (56) ; Manager (52) ; Senior Customer Service Representative (45) ; Analyst (40) ; Collections Specialist (32) ; Vice President (31) ; Fraud Specialist (29) ; Assistant Vice President (26) ; Bilingual Customer Service Representative (26) ; Senior Representative (25) ; Intern (24) ; Software Engineer (22)

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Synchrony Collections Specialist interview questions

based on 6 ratings - Updated Jan 5, 2025

Average interview difficulty

Very positive interview experience

How others got an interview

100%
Applied online
Applied online

Interview search

6 interviews

Collections Specialist Interview

Jan 5, 2025

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 3 months. I interviewed at Synchrony (Maitland, FL)

Interview

Had 2 interviews, star method interviews, they would notify you if you got the role. Had to wait few months to start training. Can be stressful, asking for money over the phone, and training only covers most common outcomes.

Interview questions [1]

Question 1

Tell me about a time you had no manager and needed to resolve an issue.

Answer question

Collections Specialist Interview

Jul 2, 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Synchrony

Interview

Filled out Online application, complete their test which were like games, phone interview basic questions. How do you handle upset customers, goal oriented questions. Did background check and accepted offer.

Interview questions [1]

Question 1

Tell me a time you handled an upset customer.

Answer question

Collections Specialist Interview

Aug 4, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at Synchrony (Cincinnati, OH) in Apr 2023

Interview

The interviewer was super friendly and patient, they answered my questions and overall I left feeling confident about the role. If you're thinking about it just give it a shot

Interview questions [1]

Question 1

How would you handle technical difficulties

Answer question

Viewing 1 - 5 of 6 Interviews

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Synchrony

Synchrony Collections Specialist interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Collections Specialist Interview

Collections Specialist Interview

Collections Specialist Interview

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