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      Synovus

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    • Synovus interviews FAQs

      • Customer Care Specialist I applicants have rated the interview process at Synovus with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Specialist I roles take an average of 13 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Synovus overall takes an average of 23 days.
      • Common stages of the interview process at Synovus as a Customer Care Specialist I according to 2 Glassdoor interviews include:

        Skills test:  22%

        Drug test:  22%

        One on one interview:  22%

        IQ intelligence test:  11%

        Presentation:  11%

        Background check:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Teller(40) ;
        2. Bank Teller(37) ;
        3. Relationship Banker(28) ;
        4. Branch Service Supervisor(19) ;
        5. Personal Banker(14) ;
        6. Senior Teller(14) ;
        7. Customer Service Representative(13) ;
        8. Credit Analyst
      (10) ;
    • Customer Care Specialist(10) ;
    • Retail Market Manager(10) ;
    • Manager(9) ;
    • Intern(8) ;
    • Universal Banker(8) ;
    • Analyst(7) ;
    • Branch Manager(7) .
    • Customer Care Specialist I Interview

      Dec 19, 2023
      Anonymous employee
      Columbus, GA

      Other Customer Care Specialist I Interview Reviews for Synovus

      Customer Care Specialist Interview

      Jan 9, 2017
      Anonymous employee
      Athens, GA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Synovus (Columbus, GA) in Nov 2023

      Interview

      The interview process was a great experience for me. I appreciate how comfortable the interviewer made me feel. She was open and welcoming. She asked open ended questions and seemed very attentive to my answers.

      Interview questions [1]

      Question 1

      What makes you a good fit for this role?
      Answer question
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Synovus (Athens, GA) in Jun 2013

      Interview

      This part was quite pleasant at the time I came to the company. The manager and supervisor that interviewed me made everything very conversational and I didn't feel like I was at an interview. I felt very comfortable even though I was shy at the time. They didn't ask me mundane questions. I felt like they really wanted to know me, not just some answers I rehearsed before coming.

      Interview questions [1]

      Question 1

      Q: How would I handle a challenging customer?
      1 Answer