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      T-Mobile

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      Retail Support Line Representative Interview

      Jul 11, 2017
      Anonymous Interview Candidate
      Meridian, ID
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at T-Mobile (Meridian, ID) in Jul 2017

      Interview

      After filling out the application and doing the assessment, I was sent an email with a link to do a virtual interview. There is 14 questions, a number of which require you to video yourself giving the answers. Once you are done with that a recruiter will review it and if they liked you they will call you to set up a in person interview. The in person interview involved a tour of the grounds and a in depth description of the position. You are asked a few more questions and then asked to do a small and simple role play. It takes awhile for the recruiter to contact you about if you have the job or not.

      Interview questions [1]

      Question 1

      What would be the most challenging part about this position
      Answer question

      T-Mobile interviews FAQs

      • Retail Support Line Representative applicants have rated the interview process at T-Mobile with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Retail Support Line Representative roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at T-Mobile overall takes an average of 22 days.
      • Common stages of the interview process at T-Mobile as a Retail Support Line Representative according to 1 Glassdoor interviews include:

        Background check:  20%

        Personality test:  20%

        Phone interview:  20%

        Skills test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Mobile Expert(3053) ;
        2. Sales Associate(1267) ;
        3. Retail Sales Associate(1130) ;
        4. Sales Representative(755) ;
        5. Customer Service Representative(700) ;
        6. Retail Store Manager(672) ;
        7. Retail Associate Manager(547) ;
        8. Account Executive(378) ;
        9. Manager(315) ;
        10. Store Manager(298) ;
        11. Retail Sales Representative(270) ;
        12. Sales(207) ;
        13. Software Engineer(196) ;
        14. Assistant Manager(165) ;
        15. Account Expert(157) .


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