Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: T-Mobile reviews | T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile conversations
      T-Mobile interviewsT-Mobile Inbound Call Center Customer Service Representative interviewsT-Mobile interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      T-Mobile interviews FAQs

      • Inbound Call Center Customer Service Representative applicants have rated the interview process at T-Mobile with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at T-Mobile as a Inbound Call Center Customer Service Representative according to 1 Glassdoor interviews include:

        Drug test:  33%

        Personality test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Mobile Expert(3054) ;
        2. Sales Associate(1267) ;
        3. Retail Sales Associate(1130) ;
        4. Sales Representative(755) ;
        5. Customer Service Representative(700) ;
        6. Retail Store Manager(672) ;
        7. Retail Associate Manager(547) ;
        8. Account Executive(378) ;
        9. Manager(315) ;

      Inbound Call Center Customer Service Representative Interview

      Sep 9, 2017
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at T-Mobile (Richmond, VA) in May 2016

      Interview

      The interview process is very selective, the pay and benefits and schedules are a huge bonus so it is very hard to get in the door. Most people apply atleast twice before they get called. The training program is 5 weeks long, full pay and 40 hours after you pass the interview. They are very in depth and the culture is harmonious. You have the opportunity to make $30 an hour doing overtime if you have an open schedule. One of the best companies to work for!

      Interview questions [1]

      Question 1

      Tell me a greeting that you would say when you pick up the phone?
      Answer question
      Store Manager
      (298) ;
    • Retail Sales Representative(270) ;
    • Sales(207) ;
    • Software Engineer(196) ;
    • Assistant Manager(165) ;
    • Account Expert(157) .
    • Jobs at T-Mobile

      3 jobs in United States
      Customer Service Account Associate - Oakland ME Call Center
      Oakland, ME
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Customer Service Account Associate - Salem, OR
      Salem, OR
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Expert, Government Business Care
      Las Vegas, NV
      ·
      $19 - $34 /hr
      (Employer provided)
      View job
      View all Inbound Call Center Customer Service Representative Jobs