I applied online. The process took 2 weeks. I interviewed at TD (Waterloo, ON) in Feb 2013
Interview
The online assessment is so long. The lady interviewing is so friendly. No hard questions. Just go in, be in a good mood and the job is yours at the end of the day
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer
I applied through other source. I interviewed at TD
Interview
HR interview was on call - brief questions on past experience and explained the culture and role expectations. This was followed by hiring manager and branch manager. In person meeting at the branch
Was quick and concise, with a screening phone call with a recruiter first and then an in-person interview with the Store Manager and Store Supervisor. All signing documents were sent out fast and within the month I was set to start.
Interview questions [1]
Question 1
They asked about my customer service experience and how I problem solved.
there were two interviews with the hiring manager and HR person. took approximately 3 weeks from begin to end of when first applied. normal type of behaviour questions were asked