I applied online. The process took 3 weeks. I interviewed at TD (London, ON) in Sep 2016
Interview
Started with a phone interview followed by an online assessment. Next was a group interview which took roughly an hour. Phone interview was straightforward, they just asked questions about customer service and sales abilities. Group interview was pretty fun actually and lasted an hour, and most people I saw in the interview did get the job.
Interview questions [1]
Question 1
Name a time when you had to make a difficult sale
Sell me this (object on desk)
How would you provide outstanding customer service
I applied through an employee referral. The process took 4 weeks. I interviewed at TD (Markham, ON) in Mar 2024
Interview
he interview lasted nearly an hour and covered a broad range of topics. It began with behavioral questions, where I was asked to discuss my past experiences, problem-solving skills, and how I handle challenges in the workplace. This portion allowed me to demonstrate my interpersonal abilities and decision-making processes. Afterward, the focus shifted to a language assessment, where I was tested on my proficiency in both Mandarin and Cantonese. The assessment evaluated my fluency, comprehension, and ability to communicate effectively in different scenarios, highlighting my bilingual skills.
Thorough questions about how to apply previous experiences into the current job. Friendly interviewer. It lasted around half an hour, it was a virtual interview. Afterwards there was a phone language test as I was bilingual.
Interview questions [1]
Question 1
Share an experience that you went beyond customer's needs.
I applied online. I interviewed at TD (Markham, ON) in Sep 2021
Interview
The interview process was standard for the industry, consisting of three common stages: a phone screening, an in-person interview, and a final offer.
1. Phone screening
2. In-person interview
3. Offer
Interview questions [1]
Question 1
How would you allow the success of your colleagues to impact your performance?
Credit Card Specialist applicants have rated the interview process at TD with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Credit Card Specialist roles take an average of 21 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Credit Card Specialist according to 5 Glassdoor interviews include:
Phone interview: 25%
Drug test: 13%
One on one interview: 13%
Presentation: 13%
Personality test: 6%
Group panel interview: 6%
Background check: 6%
Skills test: 6%
IQ intelligence test: 6%
Other: 6%
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