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      TD

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      Credit Card Specialist Interview

      Feb 27, 2017
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TD (London, ON) in Sep 2016

      Interview

      Started with a phone interview followed by an online assessment. Next was a group interview which took roughly an hour. Phone interview was straightforward, they just asked questions about customer service and sales abilities. Group interview was pretty fun actually and lasted an hour, and most people I saw in the interview did get the job.

      Interview questions [1]

      Question 1

      Name a time when you had to make a difficult sale Sell me this (object on desk) How would you provide outstanding customer service
      1 Answer

      Other Credit Card Specialist Interview Reviews for TD

      Credit Card Specialist Interview

      Sep 19, 2024
      Anonymous employee
      Markham, ON
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at TD (Markham, ON) in Mar 2024

      Interview

      he interview lasted nearly an hour and covered a broad range of topics. It began with behavioral questions, where I was asked to discuss my past experiences, problem-solving skills, and how I handle challenges in the workplace. This portion allowed me to demonstrate my interpersonal abilities and decision-making processes. Afterward, the focus shifted to a language assessment, where I was tested on my proficiency in both Mandarin and Cantonese. The assessment evaluated my fluency, comprehension, and ability to communicate effectively in different scenarios, highlighting my bilingual skills.

      Interview questions [3]

      Question 1

      Why do you want to work with TD?
      Answer question

      Question 2

      Have you ever had a disagreement with a client? what happened?
      Answer question

      Question 3

      Talk about an occasion you were given constructive criticism. how did you react to it?
      Answer question

      Credit Card Specialist Interview

      Nov 18, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TD

      Interview

      Thorough questions about how to apply previous experiences into the current job. Friendly interviewer. It lasted around half an hour, it was a virtual interview. Afterwards there was a phone language test as I was bilingual.

      Interview questions [1]

      Question 1

      Share an experience that you went beyond customer's needs.
      Answer question
      1

      Credit Card Specialist Interview

      Nov 23, 2025
      Anonymous employee
      Markham, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TD (Markham, ON) in Sep 2021

      Interview

      The interview process was standard for the industry, consisting of three common stages: a phone screening, an in-person interview, and a final offer. 1. Phone screening 2. In-person interview 3. Offer

      Interview questions [1]

      Question 1

      How would you allow the success of your colleagues to impact your performance?
      Answer question
      1

      TD interviews FAQs

      • Credit Card Specialist applicants have rated the interview process at TD with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Credit Card Specialist roles take an average of 21 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
      • Common stages of the interview process at TD as a Credit Card Specialist according to 5 Glassdoor interviews include:

        Phone interview:  25%

        Drug test:  13%

        One on one interview:  13%

        Presentation:  13%

        Personality test:  6%

        Group panel interview:  6%

        Background check:  6%

        Skills test:  6%

        IQ intelligence test:  6%

        Other:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(1459) ;
        2. Customer Experience Associate(745) ;
        3. Financial Advisor(706) ;
        4. Bank Teller(627) ;
        5. Teller(388) ;
        6. Personal Banker(370) ;
        7. Personal Banking Associate (PBA)(360) ;
        8. Personal Banking Associate(351) ;
        9. Analyst(348) ;
        10. Financial Services Representative(305) ;
        11. CEA/Customer Service Representative(303) ;
        12. Business Analyst(278) ;
        13. Manager(265) ;
        14. Customer Service Representative (CSR)(256) ;
        15. Investment Representative(168) .


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      Jobs at TD

      7 jobs in United States
      Small Business Banker II - Jacksonville, FL
      Jacksonville, FL
      ·
      $30 - $45 /hr
      (Employer provided)
      View job
      Small Business Banker II - Wilmington, DE
      Wilmington, DE
      ·
      $30 - $45 /hr
      (Employer provided)
      View job
      Senior Operations Analyst - Options Clearing
      United States
      ·
      $60K - $115K /yr
      (Employer provided)
      View job
      Senior Operations Analyst - Options Clearing
      Lake Mary, FL
      ·
      $60K - $115K /yr
      (Employer provided)
      View job
      Financial Crime Risk Business Oversight Specialist (US)
      Mount Laurel, NJ
      ·
      $91K - $146K /yr
      (Employer provided)
      View job
      View all Credit Card Specialist Jobs