I applied online. The process took 2 months. I interviewed at TD (Markham, ON) in Jan 2017
Interview
I applied through online portal.The process took a month.I was interviewed at Td Credit cards,Markham.
The process included:
1. Online Assessment
2.Telephonic interview
3.Group interview
The online assessment was a mix of a simulation exercise of call center and behavioral questions.
The telephonic interview mainly focused on previous experience,explaining about the position,some situational questions
Interview questions [1]
Question 1
What is customer service and customer experience?
How will you react if you fail in 10 sales in a row?
Some credit card scenario questions in a role play.
Sell a random product to the manager
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through college or university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.