I applied online. The process took 2 months. I interviewed at TD (London, ON) in Apr 2017
Interview
It was a phone interview that I had and I yet to know the result of this interview. Firstly, I applied online, and I received online assessments. After submit the assessments, about 2months later I received an email that they'd like to schedule my phone interview at certain date and time. I sent a confirmation email for that. On the day and at the specified time, got a phone call and the interviewer introduces herself and she explained the position and asked brief background questions such as if I want full-time or part-time, etc. After that, she started the interview.
Interview questions [1]
Question 1
Tell me about your customer service experience that goes above and beyond.
Did you have any experiences that you suggest sth and customers say no? how did you overcome the situation?
Phone call and then group in person interview. Straight forward process - questions are not hard, just regular customer service interview questions. Once you get an offer, they do background check
Interview questions [1]
Question 1
ell me about a time when you went above and beyond for a customer.
Easy - normal customer service questions - They will ask you about your previous work experience and situational questions they will contact you to confirm if you want full time or part time position
Interview questions [1]
Question 1
are you looking for full time position or part time
I applied online. I interviewed at TD (London, ON) in Jul 2022
Interview
Average interview procees will only hire full time and would check spoken english. The manager was little uninterested in taking interviews and only asked max 5 questions and insisted on availability the most
Easyline Specialist applicants have rated the interview process at TD with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TD as a Easyline Specialist according to 2 Glassdoor interviews include:
Group panel interview: 33%
Background check: 33%
Phone interview: 33%
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