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      TDEC

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      TDEC interviews FAQs

      • Help Desk Agent applicants have rated the interview process at TDEC with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Help Desk Agent roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TDEC overall takes an average of 20 days.
      • Common stages of the interview process at TDEC as a Help Desk Agent according to 1 Glassdoor interviews include:

        Background check:  25%

        Group panel interview:  25%

        Phone interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Data Entry Clerk(3) ;
        2. Data Entry(2) ;
        3. Data Entry Specialist(2) .


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      Help Desk Agent Interview

      Sep 15, 2015
      Anonymous employee
      Rockville, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at TDEC (Rockville, MD) in Jul 2015

      Interview

      Initial interview via phone with someone from TDEC, once considered for the position I was scheduled for a interview with the actual company I would temporarily be working for. That interview consisted of three people. After interviewing with them about 2 weeks later received a call from TDEC saying I was hired.

      Interview questions [1]

      Question 1

      Q: Describe a time where you had to use problem solving skills to quickly resolve a issue at the workplace.
      1 Answer
      1

      Jobs at TDEC

      2 jobs in United States
      Document Processing Technician
      Charleston, WV
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Building Maintenance Supervisor - Fall Creek Falls State Park Lodge
      Spencer, TN
      ·
      $44K - $44K /yr
      (Employer provided)
      View job
      View all Help Desk Agent Jobs