It's a three step interview process. I applied online and was contact by a recruiter to set up an initial phone screen. After the phone screen, I was asked to come in and interview in-person, and then was asked to come in for a half day were you shadow some of the recruiters and have a final interview with the Director and/or Senior AMs. The interview questions aren't as sales focused as most, they're more personal questions than you'll typically see because they're so culture focused.