TELUS Digital Customer Support interview questions
based on 7 ratings - Updated Aug 7, 2025
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75%
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Applied online
25%
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TELUS Digital interviews FAQs
Customer Support applicants have rated the interview process at TELUS Digital with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 3 days. I interviewed at TELUS Digital (Sofia, Sofia (city)) in Jul 2025
Interview
IT was smouth and fast, based on my knowlidge and expirience, some personality test, then essay for 300 words about social media inpact to nowadays society.internie and two weeks to flight to Sofia.
I applied online. I interviewed at TELUS Digital (Cork)
Interview
After submitting my application, I was contacted by phone. Afterwards they wrote me via email that there were no more positions for this role. After some weeks they reached back to me saying there was a new position opening. After completing a language test, I got the invitation for the interview. Very nice and pleasant attitude during the interview. Unfortunately, the feedback was negative.
Interview questions [1]
Question 1
Tell me about a challenging situation you faced at work;
Tell me about a significant contribution you made for your team;
Tell me about your biggest success;
Why should we hire right you (which qualities do you have).
Indept and covered everything you would need to be a good-quality employee. It covered how to read, write, listen and talk in the required language and after that there was a second interview with HR.
Interview questions [1]
Question 1
They asked me how I would react with a customer asking for a battlepass(was an interview for a Fortine cust. support position)