I applied through an employee referral. The process took 1 week. I interviewed at TELUS
Interview
If you have 1-2 years experience with tech support, you will most likely get a call for an interview. You sit in a room with 2 managers, and if you pass the interview, you take an assessment. (Typing and tech support test) Will get paperwork and have to take a urine drug test within 24 hours.
I applied online. The process took 1+ week. I interviewed at TELUS (Las Vegas, NV) in Jun 2015
Interview
It was vague. I had no idea what kind of campaign I was heading into only that it was from a major company and could cause some expansion within the contract company.
Tech Support Representative applicants have rated the interview process at TELUS with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support Representative roles take an average of 9 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TELUS overall takes an average of 22 days.
Common stages of the interview process at TELUS as a Tech Support Representative according to 2 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 20%
Skills test: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -