Is it hard to get hired as a CSR-II at TELUS?

CSR-II applicants have rated the interview process at TELUS with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a CSR-II at TELUS?

Candidates applying for CSR-II roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TELUS overall takes an average of 22 days.

Where can I find TELUS interview experiences by job title?

Customer Service Representative (470) ; Sales Representative (447) ; Sales Associate (215) ; Business Analyst (206) ; Manager (157) ; Account Manager (144) ; Project Manager (142) ; Customer Service Representative (CSR) (112) ; Product Manager (95) ; Director (89) ; Account Specialist (83) ; Senior Strategy Manager (71) ; Senior Business Analyst (69) ; Senior Product Manager (67) ; Software Developer (63)

TELUS CSR-II Interview Questions

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TELUS

Engaged Employer

CSR-II Interview

Aug 26, 2019

Anonymous employee

Quezon City, National Capital Region

Other CSR-II Interview Reviews for TELUS

Customer Service Representative (CSR) II Interview

Jan 26, 2026

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at TELUS

Interview

Comfortable. The interviewer is nice and you wont feel intimidated. Its easy to pass the interview. After that they will send you an email letting you know if you pass or failed the interview

Jobs at TELUS

80 jobs in United States

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

TELUS interviews FAQs

CSR-II applicants have rated the interview process at TELUS with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR-II roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TELUS overall takes an average of 22 days.
Common stages of the interview process at TELUS as a CSR-II according to 3 Glassdoor interviews include:
Presentation: 22%
One on one interview: 22%
Group panel interview: 11%
Background check: 11%
Personality test: 11%
Phone interview: 11%
Drug test: 11%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(470) ;
Sales Representative(447) ;
Sales Associate(215) ;
Business Analyst(206) ;
Manager(157) ;
Account Manager(144) ;
Project Manager(142) ;
Customer Service Representative (CSR)

TELUS interviews TELUS CSR-II interviews TELUS interview

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Blog
Research
Contact Us
Guides

Employers

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Jobs at TELUS

80 jobs in United States

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

Content Reviewer - US

CSR-II Interview

Aug 26, 2019

Anonymous employee

Quezon City, National Capital Region

Other CSR-II Interview Reviews for TELUS

Customer Service Representative (CSR) II Interview

Jan 26, 2026

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at TELUS

Interview

Comfortable. The interviewer is nice and you wont feel intimidated. Its easy to pass the interview. After that they will send you an email letting you know if you pass or failed the interview

Accepted offer

Positive experience

Easy interview

Application

I applied in-person. The process took 2 days. I interviewed at TELUS (Quezon City, National Capital Region) in Aug 2018

Interview

You will be asked to take a written and verbal examination first then once you passed the test, you will be called for an interview with the HR manager, once you passed the initial interview, there will be a final interview with the department head

Interview questions [1]

Question 1

How committed are you?

Answer question

Customer Service Representative (CSR) II Interview

Mar 24, 2021

Anonymous employee

Taguig

Accepted offer

Positive experience

Easy interview

Application

I applied through an employee referral. I interviewed at TELUS (Taguig) in Nov 2018

Interview

They are asking for mostly the common interview questions that you can search on the internet. It was easy and I can say that it is happy here. Benefits are great, expect an HR interview, Exam, and Final Interview for the process. Once hired, they'll discuss the salary and will process the documents for you as well.

Interview questions [1]

Question 1

Common interview questions like why do you want to work with us, tell me about yourself, why do you want this job, what are your greatest strengths and weaknesses.

1 Answer

TELUS interviews FAQs

CSR-II applicants have rated the interview process at TELUS with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR-II roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TELUS overall takes an average of 22 days.
Common stages of the interview process at TELUS as a CSR-II according to 3 Glassdoor interviews include:
Presentation: 22%
One on one interview: 22%
Group panel interview: 11%
Background check: 11%
Personality test: 11%
Phone interview: 11%
Drug test: 11%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(470) ;
Sales Representative(447) ;
Sales Associate(215) ;
Business Analyst(206) ;
Manager(157) ;
Account Manager(144) ;
Project Manager(142) ;
Customer Service Representative (CSR)

(112) ;

Product Manager(95) ;

Director(89) ;

Account Specialist(83) ;

Senior Strategy Manager(71) ;

Senior Business Analyst(69) ;

Senior Product Manager(67) ;

Software Developer(63) .