TIAA Individual Consultant interview questions

Telephonic then in person, with a person at the headquarters . Took about 20 minutes relatively informal a lot of behavioral type questions trying to understand me as a person and how I think, then set up in person interview with person in the office I would be working.

Phone interview detailing job and was asked if I was interesting. Followed up by interview 2:1 asked questions regarding previous experience...was asked to do a role play pretending I was a travel agent trying to sell a trip. Everyone was very friendly and spoke as if the job was already yours...which was a bit strange.