Received an email asking me to schedule an interview. The email laid out the interview process and said that I would receive another email within 2 hours to actually schedule the interview. I received another email an hour or so later saying that the first email was a mistake. I understand that mistakes happen. I was surprised to get the first email because I was sure the position had already been filled. However, the second email was a very sterile, canned email. That's a big blunder. A little more humanity would have been appreciated and made all the difference in my perception of the organization. The whole experience struck me as very unprofessional and seemed to confirm what the latest reviews are saying about the organization.
TNTP response
1y
Thank you for sharing your experience with us. We sincerely apologize for the confusion and frustration caused by the mistaken email. If you have any additional concerns or thoughts to share please feel free to reach out to us at talent@tntp.org with any further comments, concerns, or suggestions you wish to share, and we’ll be sure to respond within 3 business days. Again, thank you for your feedback and we look forward to hearing from you!