Received an email to schedule a phone interview. This email had an attachment confirming the entire interview process and timeline. Once it was scheduled, received a 2nd email stating I would not be moving forward in the process.
The next day, received a 3rd email confirming I would not be moving forward and blamed confusion on applicant tracking system.
Caring about candidate experience should be as important as employee experience.
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TNTP response
2y
Thank you for bringing this matter to our attention. We sincerely apologize for the confusion and frustration you experienced. The mix-up with the emails and the miscommunication regarding your application status was an unfortunate error in our applicant tracking system. We understand your frustration and we greatly appreciate your feedback. Please feel free to reach out to us at talent@tntp.org with any further comments, concerns, or suggestions you wish to share.