I applied online. The process took 2 days. I interviewed at TP (Toronto, ON) in Feb 2018
Interview
applied online and got call within a week.went there gave interview and then they told me they are interviewing me for customer service role.
Then they told me I don't have skills for the technical support role.
Funny part is my ex classmate works there as technical support rep.
both of us have same qualifications,but they didn't find me suitable.
Interview questions [1]
Question 1
basic questionnaire .
like what is wifi ,Internet service providers in canada,diff between texting and instant messaging.
typing test
Wasn’t much of an interview. It was a group thing offered 9-3. Was told to put aside 2-3 hours for it. We just did an internet speed test live, going over the job and more. I had taken an assessment the day before interview. Went over the onboarding stuff and what the job in details
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.
The interview process was online which included typing, listening and reading test. Also analytical questions as well. All these sections are time bound. Once you complete the assessment and are successful. The offer letter is sent within a day.