Customer Support Agent applicants have rated the interview process at TP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Agent roles take an average of 7 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Support Agent according to 7 Glassdoor interviews include:
One on one interview: 19%
Phone interview: 19%
Drug test: 13%
Personality test: 13%
Skills test: 13%
IQ intelligence test: 13%
Presentation: 6%
Background check: 6%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at TP (Athens, Athens, Attica) in Jan 2019
Interview
The interview was long, made 4 times Online and over the phone, it was easy and unprofessional they gave untrue information and also lied a lot and also gave a lot of promises which they forgot after i was already in their country!
Interview questions [1]
Question 1
Why would you like to work for their company? Why would you like to come to Greece? What do you know about Teleperformance, etc???
I applied online. The process took 2 days. I interviewed at TP (Athens, Athens, Attica) in Oct 2023
Interview
Great automated interview process, that you can complete offline whenever you are able to. It was definitely a bit intense to complete the recruitment assessment without a bit of stress but relatively a great way for an interview to unfold.
Interview questions [1]
Question 1
What makes a great employee for a contact center? Tell us one time that you had to show empathy.
I applied online. I interviewed at TP (Reconquista)
Interview
Fueron 3 entrevistas luego de meses de haberme postulado. La entrevista en inglés fue un tanto compleja para lo poco que se utiliza el idioma en el puesto en el que quedé
Interview questions [1]
Question 1
Preguntas sobre mí (estudios, hobbies, etc) Mi opinión sobre las ventajas y desventajas de la comunicación mediante chat
I applied online. The process took 2 days. I interviewed at TP
Interview
2 Stages Of Group Interview, First stage with 10+ people, Second stage with 3 people. Recruiters will group you into different rooms for specific campaigns under the employers clientele. You will fill out a form for verification of work authorization. Most candidates seem to be on work permit.